That is perfectly okay! Sometimes it can be difficult to find the words to speak, and your crisis line responder is there to support and work with you if you do not know initially what to say. You can say ‘I don’t know what to say’ or ‘I’m at a loss for words/can’t find the words’ or ‘This is difficult for me/scary for me’, and we’ll go from there. Remember to take deep breaths.
